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Training schedule

2 Day Basic Training Workshops for Helpline Volunteers

    Consist of more than 18 hours of specialized training in:
  • Effective communication
  • Active listening skills (empathy, clarification/paraphrasing, open-ended questions, building confidence, deferral/resource information if appropriate, etc.)
  • Crisis and suicide risk assessment
  • Crisis and suicide theory and techniques in intervention and prevention

Click here for the 2017 Basic Training flyer