• the opportunity to gain personal insight into your feelings, behaviours and relationships
• the opportunity to gain a new perspective on yourself and your experiences
• the opportunity to feel connected to the other people in your community
• the opportunity to be humbled by our caller's bravery and courage in the face of struggle
• the opportunity to be a part of a team whose number one concern is the FEELINGS and emotional well-being of others!

The professional benefits of your training and subsequent work on our Helpline include but are not limited to:

• the development of "customer-service based" communication and active listening skills
• the opportunity to learn crisis risk assessment tools
• the opportunity to learn or enhance basic data collection and word processing computer skills
• a letter of reference for paid/unpaid and/or academic pursuits
• the opportunity for a college or university field placement applicable for social/human/community services programs with a flexible schedule

For some testimonials from some of our past volunteer workers, please click here